Refund policy

1. Refund Eligibility

• We offer refunds for products that meet the following conditions:
  • The item is returned within [30] days from the date of purchase.
  • The item is unused, undamaged, and in its original packaging.
  • Proof of purchase (receipt or order confirmation) is provided.
  • The reason for the refund is valid under our policy.

2. Refund Process

• To request a refund, please contact our customer service team at [03175335633]
• Provide your order details and reason for the refund request.
• Our team will review your request and provide further instructions on the return process.
• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within [30] business days, and a credit will automatically be applied to your original method of payment.

3. Non-Refundable Items

• Certain items are not eligible for refunds, including:
  • Personalized or custom-made products.
  • Perishable goods.
  • Gift cards or vouchers.
  • Items marked as final sale or clearance.